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Free Energy Blog:2016:01:07
Free Energy Blog posts from Thursday, January 7, 2016
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ELFE flashlight defect postpones shipment
On Wednesday, January 6, 2016 11:29 PM, ADGEX LTD <email@example.com> wrote:
- Hello Mr. [Bill] Browning!
- On behalf of The Board, I’d like to present profound apologies for delay in delivery of ELFE flashlights.
- It was initially announced, that all orders would be sent before end-of-the-year holidays and in fact, they were! Complete batch of flashlights were produced and some of them were shipped. However, we found a defect when testing (approximately 14 samples out of 1000 flashlights), caused by a careless and unsatisfactory assembly by one of our sub-contractors.
- We care for quality of our ELFE and did not want you to accidentally receive a defective product. Considering this fact, we decided to recall entire batch for thorough double-check and resolution of the present problem.
- We highly appreciate that you are one of the first customers of ELFE flashlight! We want you to be completely satisfied when using our product. ELFE is a calling card of our Company, and we will endeavor to make the flashlight bring you joy and positive emotions as long as possible!
- Now all detected flaws have been rectified and your ELFE will be dispatched to you over a week.
- We would like to extend gratitude to you for your patience and understanding of the situation. In compensation for the inconvenience caused, ADGEX Ltd is ready to grant you an individual discount on the future orders of ADGEX products.
- Please, take our apologies once again and thank you for choosing ELFE!
- Sincerely yours,
- Victor Uzlov
- Managing Director of ADGEX Limited
I sent an email to Victor asking him to clarify what he means by: "your ELFE will be dispatched to you over a week."
-- SilverThunder 17:57, 7 January 2016 (UTC)
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